remote service
with xCLOUD module

17.06.2024
Plum logo

Remote service is not only an efficient solution that makes everyday work easier, but also a revolution in the way we deal with heating equipment breakdowns.

how xCLOUD
module works?

The Internet module is designed for HVAC controllers to the ecoNET Cloud Internet system. The device allows networking of both Plum controllers and controllers from other manufacturers using MODBUS protocols.

if you have
problems with:

  • high service costs and a large number of service calls that require an on-site visit,
  • long installation time of the equipment and frequent errors occurring during installation,
  • insufficient data on the operating history of installed equipment for service diagnosis

… then the xCLOUD web module is the solution you need to know.

save time
and optimalize service costs

With remote diagnostics, the installers can respond to problems immediately, receiving error alerts without having to visit the site. Remote diagnostics allows for better scheduling of service work, focusing on those that are actually necessary, which increases customer satisfaction and builds trust.

reduce time
and solve problems
thanks to data analysis

Lack of historical data not only makes it difficult to diagnose and resolve service problems, but can also lead to inefficient energy consumption. The xCLOUD web module allows you to view and analyze the detailed operating history of your equipment, which makes it possible to accurately diagnose problems and provide a faster service response. The analysis of historical data also allows for the identification of trends in energy consumption, thereby optimizing energy efficiency and reducing operating costs.

remote control
via smartphone app

Standard thermostats often require the user to be present at home to regulate the temperature. Using the xCLOUD module and utilizing the ecoNET Cloud system allows you to monitor room temperature remotely. In addition, xTHERM wireless thermostats allow you to freely place them anywhere in your home without the need to run wires.

Full control of the heating system, instant notifications of system alarms, time savings and lower service costs through remote service diagnosis and system optimization. Sound interesting?

Contact our sales department for more information:

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